What our Customers say...
I was impressed with the SERVPRO operation. Thanks to them, we were back in our Home Office six weeks after Hurricane Sandy devestated the Long Beach area. It took most other businesses in the area much longer to recover, and be operational than the six weeks we experienced. Our 22,000 square foot ground floor, with the exception of City Hall, is also much larger than just about every other commercial business in Long Beach.
SERVPRO brought in a large generator that we placed on the adjacent Shell Service Station property. We negotiated with Shell to provide fuel for the generator, and they could in turn use it to power their facility, while SERVPRO went to work on our rehab.
SERVPRO had approximately 50 workers on site. They had to replace 2 feet ( from the floor up ) of every sheetrock wall on that ground floor. This had to be coordinated with removing ever inch of carpeting, while jacking up more than 100 work stations to replace that carpet (work done by a carpet vendor).
I was impressed by the SERVPRO management team who had a difficult task to organize the rehab. They had to make sure the 50 men and women working at the site functioned as a unit without getting in each others way. They accomplished this perfectly.
My responsibility was to get our our Home Office up and running as quickly as possible. I'm sure you remember the chaos resulting from moving most of our staff to the Plainview office. The extra 125 people or so at that location was taxing for everyone. If it wasn't for SERVPRO's efficiency, we could have been out of commission much longer than six weeks. I think they did a great job. I would recommend them to anyone finding themselves in a similar situation.
I was very pleased with the service I received from SERVPRO of Hicksville/Plainview.
James was very informative along the process of restoring my building to get us back and running
SERVPRO's professionalism and experience in managing such crises was extremely helpful in navigating us through this difficult experience.
I would like to commend SERVPRO of Hicksville/Plainview on the team of four people you sent in this week to clean out my flooded basement. They were extremely helpful, professional, hard-working and very knowledgeable of the tasks they faced. Thank you again.
Your cleaning and supervisory staff was professional, courteous, and cooperative in every way, and their expertise and thoroughness shine in the results of their efforts!
I just wanted to write a quick not to let you know what a great service your company provided after I experienced water damage this past winter. A team came within the hour and attended to the damage immediately in the most professional and courteous manner. Thanks for your help!
You and your team went above and beyond the call of duty in my hour of need. I will not hesitate recommending your services to friends and other family members.
I just want to thank you for doing the mold remediation in our home. We were so upset to see the black mold in our basement. Your crew was so professional and courteous. They really made us feel at ease throughout the whole clean up process. I would highly recommend SERVPRO of Hicksville /Plainview for all their services.
I am amazed at how efficiently and quickly the water damage was cleared up.In the midst of a crisis I can only recall a few names. Earl was very professional and courteous; as were the crew working with him. The project manager and Linda within SERVPRO's office was extremely helpful coordinating the timing and completion of things ensuring all was accomplished successfully. I really appreciated everything. I will recommend SERVPRO in the future!
SERVPRO was an absolute pleasure to deal with in a very difficult time. Dave, Kevin and Norb quickly analyzed what had to be done and had solid approaches. Overall, I am sure most feel like I do, this is a disaster, a life moment that you would rather forget. SERVPRO gave you optimism that things were getting done, and soon things will start to rebuild. I've told friends and co-workers of the terrific job SERVPRO has done. Thank you for helping my family and I get through this difficult time.
What an Excellent Job!!!
The professionals that came to my house where amazing. They were quick, efficient, and did a very good job. They were informational and very friendly! I have recommended them to anyone who needs restoration services. I would use SERVPRO again if a situation arises that they can help with!
As a business owner , I realized how difficult it is to obtain "good workers". From my experience with Kevin I can see how great of worker SERVPRO has. I would be honored to employ a worker with half his work ethic. I would like to thank Kevin and SERVPRO again for all the help during this hard time
SERVPRO gave a very Informative Mold Seminar!
SERVPRO was contracted to remove mold and soaked insulation in my crawl space. The conditions were difficult to say the least. They were incredibly diligent in doing the work. I was extermly impressed with their efforts and the results they achieved.
24/7/365 is no joke. SERVPRO is really available all hours of each day. Late night pipe break an called SERVPRO they had a crew to me within a few hours. It was unbelievable
My house does not smell like sewage anymore thanks to SERVPRO.
Back in business in no time, Thanks to SERVPRO!
Superb staff! They did a wonderful job in my house. Your workers are the most professional courteous nicest people out there. They went our of their way to do everything possible to bring my house back to what is was before all the smoke damage.
Singing praises to everyone that i know. SERVPRO did an excellant job at my home.
So often in our world there is negative feedback. We wanted to let you know your crew was fantastic! Thank you for all your help at this frustrating time.
SERVPRO understood how difficult a flood is for a business owner. Every employee was very professional and compassionate regarding my circumstance. My business was out of commission for only a blink of eye thanks to SERVPRO.
Will highly recommend SERVPRO!
I can not thank SERVPRO enough for having such fine and upstanding service. When you first came into my home, my basement walls were totally black, the floors were coated with mildew. Your crews came in daily to first empty the rooms. Then you got rid of all the mildew from the floors in all five of the basement rooms - even on the carpeting! The next thing I knew, all my walls were in perfect condition! You made my entire home beautiful again in less than a week!
thank you for your prompt response in our 'time of need'. It was a pleasure to deal with you and the staff at SERVPRO. Your rew and staff treated us as if we were your only customer. All true professionals.
SERVPRO surveyed our job promptly within hours of being notified. There staff was courteous and helpful in getting our situation on the "road to recovery"
Just a note of thanks again for your very much appreciated honesty and wonderful service.
Your crew was a pleasure to work with. They were polite and very professional. You can use me as a reference anytime.
SERVPRO crew was by far the most professional courteous crew out of all the peple who came to my house to start repairing the damages.
Your crew did a tremendous job and left no stone unturned... actually no chair, sofa, desk, carpet, etc. The workers were thorough, courteous and fast. We would not hesitate to call on you again for your services.
The SERVPRO crew did an EXCELLENT job! I would highly recommend this company and this crew to anyone.
This was a difficult time for us, however with the help of SERVPRO, we are on the path to full restoration. Thanks again to SERVPRO's office and crew.
We can't say enough about how positive this experience has been for our family under difficult circumstances. We will not hesitate to recommend your company! You should be proud of such an outstanding group of people who are dedicated and committed to not only doing their jobs but going above and beyond.
We were back in business in a matter of two days after a terrible water damage. SERVPRO was on scene ready to mitigate the issue within hours. I would Highly recommend to all my clients.
Amazing Customer Service!
Happy to come home to a clean home after a disaster. SERVPRO did a great job
SERVPRO was able and ready to come quick to check out my disaster