Making the correct decision when you encounter a water damage

12/11/2018 (Permalink)

A flooded basement is no fun. You have a big mess and you need help now. Any type of devastation in your home or office can be disastrous. It is important to do your homework when hiring a contractor. Some companies dabble in restoration work, but, in fact, they just specialize in carpet cleaning or reconstruction.  Here are some things to consider when you are looking for a reliable water restoration company in an event of an emergency.

Construction companies may offer restoration services, but they don’t have the proper training and expertise to be a restoration company. To restore something means to bring it back to what it looked like before. A restoration company should be certified in water and fire damage.

When an emergency happens, it usually isn’t going to happen during business hours. You want a company that can start to work right away. You want a company with 24-hour representatives that can get to your home quickly. You want to talk to a live representative day or night. You don’t want to wait till business hours to call. The longer that water and fire damage is left sitting, the worse the situation will become.

Any company who is reputable should stand behind their work.

You also want a company that can start to work right away. The longer you delay and allow the damage to sit, the more problems it is going to cause.

You have the power to hire any water restoration company that you think is best and SERVPRO is here to help you with all your restoration needs.